Support
We're here to help.
Whether you're a resident with a question about the app, or a county leader exploring CivicConnect for your community — reach out and we'll respond within one business day.
Contact CivicConnect
Operated by TeAM Consulting.
Address
8280 Willow Oaks Corporate Drive,
Suite 600, Office 651
Fairfax, VA 22031
Phone
+1 (703) 347-7877Email
info@teamconsult.comApp support
For app issues, account questions, and general help.
info@teamconsult.com
For county leaders
Interested in bringing CivicConnect to your community? Let's talk partnerships.
info@teamconsult.com
In-app help
Open the CivicConnect app and go to Settings → Help & Support for guides and FAQs.
Response time
We respond to inquiries within one business day, Monday–Friday, 9:00 AM – 6:00 PM Eastern Time.